Forrester - Total Economic Impact of Microsoft Lync Server 2010
Microsoft Lync 2010 delivers new capabilities and features that improve and expand unified communications capability for businesses that are eager to change the way they communicate and collaborate -- even the way their employees work. To understand the financial impact of investing in Lync Server 2010, Forrester conducted in-depth interviews with 12 Microsoft customers that have started using the product and compiled their results and forward-looking expectations into a composite case study of an organization with 5,000 information workers.
Lync 2010 and the SBA
The Lync 2010 solution offers numerous significant upgrades to OCS R2. Potentially the biggest being the design and architectural improvement for branch office connectivity via the new Survivable Branch Appliance (SBA).
LyncServer 2010 Overview Datasheet
In response to today’s changing work styles and the need for real-time collaboration, organizations are looking for integrated productivity tools that enable users to communicate from anywhere in a cost-effective and secure manner. Microsoft Lync™ Server 2010 delivers a fresh, intuitive user experience that brings together the different ways people communicate in a single interface. This unified experience facilitates rapid user adoption, while the ability to support a full range of communications from a single platform reduces both capital and operational costs.
Lync Server 2010 ProductGuide
Microsoft® Lync™ connects users in new ways, regardless of their physical location. The latest release of the Unified Communications platform delivers a fresh, intuitive user experience that is directly accessible from Microsoft Office applications such as Microsoft Outlook®, Microsoft Word, and Microsoft SharePoint®. Lync brings together the different ways people communicate in a single interface, is deployed as a unified platform, and is administered through a single management infrastructure. The unified nature of the system helps reduce costs and facilitates rapid user adoption. And, because Lync is broadly interoperable, it fits into existing IT infrastructure for easier deployment and migration.
Lync Lab Testing
Microsoft Lync 2010 is a resilient, scalable, feature rich Unified Communications System. Microsoft Lync 2010 should be in the short list of top three to consider for enterprise communications infrastructure upgrades. Microsoft Lync Server 2010 was able to sustain heavy call volume without dropping any calls or reporting any errors in a 4 million call completion test. The delivery rate with sustained operation without error is the highest capacity test applied to any Unified Communications / IP PBX product tested to date by Miercom.
British Telecom/Lync Case Study
BT Global Services worked together with Microsoft and AudioCodes to develop voice-specific reference architectures for their on-premise, managed services, based on AudioCodes’ Mediant 1000 and Mediant 2000 media gateways and Microsoft Office Communication Server 2007 and now Microsoft Lync 2010. This simplified the installation process and enabled .smooth integration into customers’ existing telephony system environments.